You will have received an e-mail from DUO asking you to enrol for 2FA. If you have not, please notify IT before continuing.

Please start off by watching this short 35 second video made by DUO, it will guide you on how to setup DUO 2FA on your phone.

https://guide.duo.com/enrollment


Please ensure all steps in the video have been followed.

                                               

     Once enrolled below are the steps to connect to VPN.

     (It may take upto 24 hours from enrolment for step 3 to be available.)


 

1. Open the Duo app on your phone

2. Login to your VPN with your IA PC username and password

3. A 2-factor authentication prompt from the DUO app will appear on your phone, press 'Approve’.        

You will now be connected to the VPN.