General

How to change your own password for PC login
1. Open Google Chrome and navigate to Company Links > Helpdesk Password Change 2. Login with your PC username and password 3. If thi...
Tue, 9 Nov, 2021 at 11:04 AM
How to reset your password or unlock your account from the login screen
Note: To reset your password or unlock your account from the login screen you must first be enrolled for the service please follow the guide 'How to cha...
Tue, 9 Nov, 2021 at 11:01 AM
How to Securely send Images to Referrers
Login to https://www.hightail.com/.. Login user name and password is with your team leader/Manager. Click Create New > Send in the top right co...
Mon, 13 Sep, 2021 at 10:38 AM
How to connect to the IA VPN
Follow the steps below to connect to IA VPN and connect to the server you support. Please note that you need to be signed up with Duo for two factor au...
Wed, 3 Nov, 2021 at 6:23 PM
How to send images and Access Vitrea
Please follow instrcutions below to access Vitrea 1. Send images from PACS to Vitrea. Right click on the study and select DICOM send. From the DICOM sen...
Fri, 17 Dec, 2021 at 2:15 PM
How to change the on-call person for Mitcham
Please follow the steps below to change the on call Sonographer or the Radiographer for Mitcham practice.  1 Download the Access4 Connect app to you...
Fri, 19 Nov, 2021 at 12:17 PM
How to connect to the IA VPN for Transcription Services
Follow the steps below to connect to IA VPN to provide transcription services to IA using Visage RIS. Please note that you need to be signed up with Du...
Thu, 24 Mar, 2022 at 11:37 AM
How to use a Yealink Phone
Below listed is a quick user guide on how to use a Yealink Phone for common tasks. Below are information for the reception team on how to receive c...
Thu, 28 Apr, 2022 at 9:00 AM
How to Access IA Applications on a Web Browser
Follow the steps below to sign up for DUO 2FA. 1 You will have received an e-mail from DUO requesting you to enroll for 2FA. If you have not, pleas...
Tue, 17 May, 2022 at 11:58 AM